Wise Computer Consulting helps you minimize the risk and take care of problems before they happen.
The 3 Most Important IT Functions
Back-Ups
If something does happen, you want to be able to retrieve everything
Security
Blocking viruses and hackers
Reliability
You don’t want to have daily problems
Protect Your Investments
Protect your investment with a few simple routine practices. Just like any other piece of equipment you use in your business, IT components need to be maintained.
Break/Fix
Our clients have specialized equipment as well as a stable of phones, printers, copiers, laptops and desktops.
Understanding and Addressing Typical Problems
WCC Techs pride themselves on their ability to quickly assess and resolve typical problems. We make it our business to ensure you are able to successfully perform the technical aspects of your business efficiently.
We can help solve these common problems:
Printer Does Not Work
Loss of Internet Connection
Unstable Wi-Fi
Slow Computers
Virus
Configuration Issue Where Programs Fight With Each Other
Lost Company Data
Resetting Passwords
Resetting the Networking Equipment
Fixing a Failed Back-Up
Sometimes reality is harder to believe than fiction, but these tales from our staff, past and present, are all true.
Real people, real stories, real resolutions.
Read stories from our staff at Wise Computer Consulting to get a better understanding of the situations we’ve run into out in the field.
This One Time…
“The most difficult thing that has happened recently is that one of our customers had their computer stolen. We had to shut down access. We can periodically check on things because of the program we use for remote monitoring and management. We’ve got someone going out today to install the replacement.”
“I remember one customer had a lightning strike. Their building got struck by lightning and everything got fried. Basically it was a matter of someone going out there to look at the battery backups and the surge protections. We had shut everything down so nothing was damaged. We had to make sure that everything got fixed and brought the whole system back up. It could have been something that was really disastrous, but because of all of the things we had in place – battery back-up and surge protection safeguards – everything was fine.”
Our goal is to minimize as much risk as possible so that power outages and lost files don’t cripple your business.
Make sure you’re prepared with Disaster Recovery
Take the steps required to make sure that your company is prepared for worst-case scenarios. Planning ahead and putting safety measures in place can help reduce the risk of losing valuable information or equipment in unforeseen
situations.
“If you’ve got tens of thousands of dollars invested in your equipment, you want to have safety measures in place.”
Recommendations are based on each customer’s individual needs, but across the board, all businesses need:
Regular On-Site Back-Ups
Off-Site Back-Ups
IT Crisis Management Recovery Plan
Strategic Redundant Hardware
Physical Security Assessment
Password Complexity and Management
Company Ownership of Data
Network Topology Diagram
On-Premises Trouble-Shooting and Repair
Quick Response Time
Stay up to date with modern technologies and hardware
WCC researches the best prices and makes the whole process turnkey. The obvious benefit of having an IT consultant make recommendations is that WCC is aware of industry changes and can suggest upgrades before it is too late for help from the parent companies.
Professional support for the brands you trust
Resco
Dell
HP
Tech Data
Batteries Plus
Log Me In
Crucial
Netgear
Carbonite
Microsoft
Microsoft Cloud
SonicWall
Colligo